Very clean restrooms, large private waiting room with comfortable seating. You have access to a desk/work space, television, movies, music, magazines, coffee, popcorn and wifi. Service was prompt and far more affordable than any dealership. The owner came and introduced himself and everything was explained to me. I didn't feel they tried to upsell anything. Overall, a very honest, reliable company that I feel will stand behind their work. Very professional and friendly. It is not close to my home, but I will gladly travel here any time I need service on my vehicles.